The Public Works Authority (Ashghal) has announced the completion of the automation of all its services, and the development of its new-look website and customer zone portal to provide a better online experience. Moreover, it has developed a number of programs and solutions to improve the form and content of its digital channels and link customers' data to the National Authentication System (Tawtheeq), in order to facilitate its registration process.

In August 2020, Ashghal activated its online payment feature in order to allow customers to access all of Ashghal's services remotely and maintain customer safety during the Coronavirus (COVID-19) pandemic.

To complement these efforts, Ashghal has provided all its services to individuals, or companies, or the government through a standardized online customer zone portal. Using this portal, visitors can register their information and fill out online form that is linked to the databases of the relevant authorities to facilitate access to service and submit requests from anywhere at any time.

Source: Government of Qatar