/CRA RAISES CONSUMER AWARENESS OF RIGHTS, RESPONSIBILITIES

CRA RAISES CONSUMER AWARENESS OF RIGHTS, RESPONSIBILITIES

The Communications Regulatory Authority (CRA) is commemorating the World Consumer Rights Day (WCRD) with a public outreach event to be held from today to March 18 at the Cultural Village Foundation - Katara. Throughout the event, CRA intends to empower consumers of communications services to understand their rights and responsibilities so they have a more satisfactory experience.

The CRA will engage with consumers and raise awareness of issues relating to the use of communications services in Qatar at the event in front of L'wzaar Restaurant at Katara's Gate 14-15 from 4:30 pm to 9:00 pm.

During the event, there will be activities for kids and adults, and CRA's team will provide tips to help visitors better understand their rights and responsibilities. A CRA team will also educate consumers on other topics related to roaming and spam and scam calls.

The highlight of the event is an opportunity for visitors to lodge complaints against licensed service providers of communications services onsite and learn more about CRA's complaints resolution process.

The CRA ensures to balance the rights of consumers with the needs of service providers, therefore it is important that consumers know their rights and responsibilities. This will help them make informed decisions. I would like to invite all consumers to join us at the event, Consumer Affairs Department Manager, Amel Salem al-Hanawi, said.

Source: Government of Qatar