/Expanding Government Services Complex Is Ongoing

Expanding Government Services Complex Is Ongoing

The Qatar General Tax Authority (GTA) has joined the Government Services Complex. Therefore, number of entities participating in providing their various services though the Government Services Complex branches have reached 11 entities.

During the recent interview with Qatar TV, Mr. Nasser Hadi Al Subaie, Assistant Director of the Services Department at the Ministry of Administrative Development, Labor and Social Affairs (MADLSA), said that the Government Services Complex branches are pressing ahead with their expansion plans with the aim of including further government entities. He pointed out that nowadays customer at the Government Services Complex manages to get more transactions done from more government entities in the same offices on the same day.

Timing of getting services done is among the best performance indicators. According to these performance indicators, services can be grouped into below three categories: First category: Duration of getting transaction done ranges between 5-10 minutes. Second category: Duration of getting transaction done ranges between 17-24 minutes. Third category: Duration of getting transaction done is above 24 minutes.

The future plans focus on continuously developing and upgrading the quality of services in the light of increasing demand by entities wanting to provide their services.

Thus, the efforts to expand the Government Services Complex are ongoing to address this development, and there is a work on restudying the status of some Government Service Complex branches in order to be expanded to receive a large number of the public.

Source: Government of Qatar