The Ministry of Commerce and Industry (MOCI) has announced seven basic rights for consumers when their cars are under maintenance, according to a tweet posted on the MOCI's official Twitter account.
1- Getting warranted replacement vehicles should repair duration exceed 14 days.
2- Knowing costs and deadline of maintenance works.
3- Knowing expiration periods of checking up, inspecting and repairing via a written document that is signed by consumer and service center.
4- Obtaining an Arabic-written invoice including all information.
5- Getting warranty duration of services provided by provider according to an agreement.
6- Getting durable spare parts of commodity.
7- Keeping spare parts if a car is outside warranty period, and seeing replaced spare parts of your car if it is still under warranty cover.
Source: Government of Qatar